Refund policy

 

  • Exchange or return is allowed within 14 days from the date of purchase, in compliance with applicable official laws and regulations.
  • Refunds will be processed using the same payment method used at the time of purchase and to the same customer, subject to the required processing time.
  • All sales, returns, and transactions must comply with applicable laws and regulations.
  • Payments for overseas orders must be made in advance, in accordance with applicable official regulations.
  • For overseas returns, refunds will be processed after receiving and inspecting the goods. The refunded amount will be issued after deducting any customs duties, service fees, taxes, and shipping charges.
  • Beauty Vitamins reserves the right to modify or cancel any order after contacting the customer.
  • Sales and returns of supplements and vitamins are subject to the regulations of the Ministry of Health, including Circular No. 2/2012 and 3/2013.